FAQ's
Q: How long does it take?
A: Whilst the "Waiver" is in place your request will be on hold unless you are in Financial hardship
Q: Can I claim charges that have been applied to credit cards?
A: We can help you get back all penalty charges regardless of what sort of account Credit Cards, Personal Current Accounts, Mortgages, Loan Accounts and even Business Accounts.
Q: Can I make the claim myself?
A: Of course you can, although many people prefer to leave it with us, it takes the hassle out of the claim.
Q: Do you charge an upfront fee?
A: Yes we charge £30.00 and flat rate fee of 20% once we have succeeded in reclaiming your charges.
Q: I have moved banks and closed my account, can I still make a claim?
A: Yes both your new and old accounts can be claimed upon.
Q: Will the bank close my account if I make a claim?
A: The bank should always treat you sympathetically and positively and not shut down your account. |
