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| Your Questions |
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| DEBT MANAGEMENT |
How much will I pay each month?
This depends on your current financial position. We will help you reach agreement with your creditors which will mean that you can make one affordable payment each month.
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How long will I have to make payments?
The duration of your plan will be until you have either repaid your debts or your circumstances have sufficiently changed that you are eligible for an alternative solution.
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How do I know that my debts are being repaid?
We will provide you with an initial statement detailing the payments to all your creditors. Thereafter, you will provided with a link to our client portal which will detail all your payments and distributions made to your creditors on your behalf.
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What do you charge for this service?
We charge an initial fee to set up your plan, equivalent to your first two monthly payments. However, unlike most debt management companies, we will commence distribution of your payments immediately. Thereafter there is an ongoing monthly management fee of 15% of your monthly payment which is effectively included in your monthly repayments. No additional fees are paid.
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Is a debt management plan another loan?
Debt Management is not a loan, but a means by which you can consolidate all your outstanding unsecured debts into one affordable monthly payment without any further borrowing.
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What happens if I fail to keep up my monthly repayments?
Because your debt management plan is an informal arrangement between you and your creditors you are able to cancel it at anytime. Clearly this will be a signal to your creditors and you will see an increase in their collection actions, such as letters and phone calls.
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Will the debt management plan be able to include all of my creditors?
A Debt Management Plan will include all of your unsecured creditors. However there are some which may not be able to be incorporated into a Debt Management Plan such as creditors with whom you have priority debts, i.e. debts which, if not paid, will result in significant penalties such as having your home repossessed.
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Will my credit rating be damaged?
When you decide upon the Debt Management Plan route, it does mean that your current credit agreement terms will have been broken. Therefore this does mean that it will have an unfavourable effect on your credit rating.
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Will you need to check my credit history?
No credit checks are required as we will not be lending you any money, just helping to manage your current outstanding debts.
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Will my creditors definitely accept this plan?
By law, your creditors have to accept the payments that we make on your behalf. However, we cannot guarantee that your creditors will accept your Debt Management Plan favourably, which will determine how successful we are in freezing interest and charges
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Will I have to pay my debts off over a longer period of time?
You will have to pay them back over a longer period, however, you will be paying an affordable monthly payment which will give you peace of mind.
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Will I be able to get a Debt Management Plan if I have CCJ’s?
Yes. If you have an existing CCJ (County Court Judgement) you will be still be eligible to apply for a Debt Management Plan.
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Does it matter if I am a homeowner or tenant, unemployed or working part time?
Debt management Plans are suitable for both Home owners and tenants.
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What happens if my circumstances change?
If your financial circumstances change get in touch with us immediately. We can review your current arrangements and will work with you to discuss options and give you alternatives.
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Will a Debt Management Plan pay off my debts?
Our debt management plan consolidates all of your outstanding debts allowing you to make affordable monthly repayments to clear this debt.
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Do I have to tell anyone?
We will not disclose any personal information regarding your Debt Management Plan unless you request that we do so. If you do not wish anyone to know that you have a Debt Management Plan in place you do not need to inform them.
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| IVA |
What is an IVA?
An IVA is an Individual Voluntary Arrangement. It’s an agreement whereby you arrange to pay one regular and affordable monthly payment to your creditors, typically over a 60 month term. Once the agreed term has been completed, you will be debt free as any outstanding debt will be written off. IVA’s were introduced by the Government as part of the Insolvency Act 1986 and are legally binding on all parties involved.
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Is an IVA right for me?
If you are in severe debt and are finding it difficult to meet you monthly repayments an IVA could be an effective solution and put your mind at rest.
If you have:
- £ 15,000 or more of unsecured debt
- 2 creditors or more
- a surplus income of at least £ 200 per month (after paying all household bills including any secured loans)
- a desire to avoid bankruptcy
an IVA could be the solution you need. |
Why do I need debts over £15,000 & contributions of £200 per month to apply for an IVA?
Applying for an IVA is an intricate legal process and can only be undertaken by a Licensed Insolvency Practitioner. The costs involved to set up this process are quite high and we are paid an agreed fee from your monthly repayments |
How will my IVA work?
We will do all the work for you giving you all the reassurance you need. We will contact all of your creditors through a series of telephone meetings if required and will prepare a detailed IVA proposal. Once you have accepted the proposal, it will be sent to your creditors so that they can make a decision to accept or decline. If they accept, the IVA will then become a legally binding contract between you and your creditors. |
Will I lose my home?
You will not have to sell your share in your home or indeed any other assets amongst your creditors. With an IVA your mortgage, and other secured payments will take priority which means that these debts are paid before any of your IVA contributions are taken. Therefore your home is safe.
If you are a homeowner there may be a requirement for you to remortgage towards the end of your IVA and introduce additional funds into your IVA if you have equity in excess of £5,000 in your property. |
Will my IVA include all my debts?
An IVA is a payment plan which allows you to make reduced payments to all creditors with whom you have unsecured debts. If you owe money which has been secured against an asset (home, car etc) and fail to meet your monthly repayments creditors can enforce the sale of those particular assets. Therefore an IVA will include all unsecured debts only.
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How long does is take to set up my IVA?
An IVA takes approximately 4 to 6 weeks to set up because it is both a complex financial and legal process. In some cases, where the scenario is highly complex this can take a little longer.
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Who or what is a Licensed Insolvency Practitioner?
A Licensed Insolvency Practitioner is a person who holds a licence to deal with all insolvency procedures.
Many Insolvency Practitioners were previously Accountants or Lawyers who have passed additional examinations in order to qualify as an Insolvency Practitioner. This allows them to apply insolvency legislation to individuals and companies.
Only Insolvency Practitioners are allowed by Law to propose and administer IVAs. |
How long will my IVA last?
In typical circumstances an IVA term is 60 months.
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Will my IVA stop my creditors from chasing me?
If your creditors are chasing you for repayments before your IVA is agreed and accepted by all parties, your Insolvency Practitioner can help. If necessary, they can apply to a County Court for something called an ‘Interim Order‘ which means that your creditors can’t continue or start new debt recovery proceedings against you. These Orders are not required in most cases but if obtained the Order will remain in place until your IVA proposal is agreed with all of your creditors. The IVA itself then provides you with protection from your creditors.
Once your IVA has been agreed and accepted by all parties, and with the provision that you make your regular monthly repayments, creditors will not be allowed to take any action against you or indeed contact you.
It is always important to remember however that your creditors are often large multi-national companies, and news of your IVA can often take some time to filter down from one department to another. However, it is a legal principle of your IVA that creditor contact should cease. |
Will people find out about my IVA?
An IVA is a private legal agreement between an individual and their creditors. It is intended to be completely confidential. Details are however published on a register maintained by the Department for Business Enterprise and Regulatory Reform, a government department, for purposes of allowing banks, credit card companies and other finance companies to conduct legitimate credit checks.
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Can I still keep my business?
Yes is the simple answer, however, this is a complex area. Self employed people can qualify for IVA’s. If you are in this situation, please contact us so that we may discuss this in depth with you.
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Can I keep my bank account?
You may keep your bank account if it is in credit but if you have an overdraft this debt will be included in your IVA together with your other debts. You will be able to open another account with a bank that you do not owe money to.
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Can I apply for an IVA if I have been made Bankrupt or I have a CCJ?
If you have been adjudged bankrupt you may still apply for an IVA. Once you apply for an IVA our Insolvency Practitioner will contact the appropriate authorities and Courts. Our Insolvency Practitioner will discuss and negotiate with all of your creditors and show that it is in everyone’s best interests to proceed with an IVA instead of bankruptcy. If this is accepted, your bankruptcy will be annulled once your IVA has been approved.
If you are not bankrupt but one or more of your creditors has obtained a CCJ against you, you can still proceed with an IVA. Creditors who have obtained CCJs have no priority and are treated exactly the same as all of your other creditors. |
What if I can't afford my IVA payments any more?
If you are beginning to struggle with repayments or if your personal or financial circumstances change we would advise that you contact your Insolvency Practitioner immediately. IVA’s can be varied in such circumstances. Also, if the issue is a short term one, emergency payment breaks may be granted at the discretion of your Insolvency Practitioner. If you do miss any payments without the Insolvency Practitioner’s permission there is a risk that your creditors could start bankruptcy proceedings against you.
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Will an IVA adversely affect my credit rating?
An IVA will affect your credit rating but your rating is more than likely to be damaged already as you have borrowed too much and have run into difficulties.
An unfavourable credit rating will affect your ability to borrow more debt, however at this point you should not be thinking about borrowing any further funds.
If you have taken an IVA this will remain on your credit file for 6 years even though an IVA term is 5 years. After the 6 year period all details of you having an IVA will be removed from your credit file and your credit rating should start to repair. |
How much will an IVA cost me?
Fees charged for the implementation and monitoring of your IVA are paid by deduction from your monthly repayments at an amount agreed with your creditors. |
How much will my creditors want from me?
Each case is reviewed independently. When deciding to accept or reject an IVA proposal, creditors will want to ensure that the amount you are proposing to repay is fair and affordable to you. For many items of expenditure, food, clothing etc. agreed national guidelines are used; for other items such as mortgage, rent and utilities, the actual amounts payable are included. |
How much can I afford to pay into my IVA each month?
Our Insolvency Practitioner will discuss your household income and expenditure. At this point no unsecured debts have been factored in. By deducting your expenditure from your income you are left with ‘residual‘ or ‘disposable‘ income which is the funds from which you pay contributions to your unsecured debts.
In the example detailed below we would expect you to make a contribution to your IVA of £250 to repay your unsecured creditors. |
Monthly Income |
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Monthly Expenditure |
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Your take home pay |
£1,200 |
Mortgage / Rent |
£700 |
Partners take home pay |
£690 |
Council Tax |
£100 |
Other income (benefits, maintenance) |
£100 |
Water / Gas / Oil / Electricity / Phone / Mobile |
£100 |
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Food/Household/Clothing |
£600 |
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Car Expenses / Finance |
£190 |
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TV License/Rental/Sky |
£30 |
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Public Transport |
£20 |
Total Household Income |
£1990 |
Public Household expenditure |
£1740 |
Monthly disposable income |
£250 |
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So, how much debt is written off?
Each case is unique and what your creditors accept depends on your personal financial circumstances. See the example below: |
Example of Debt Write off: |
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Your unsecured debts |
£30,000 |
Contracted Monthly Payment |
£750 |
Disposable Income |
£250 (from the above example) |
No. of months in your IVA |
60 |
Contributions to your IVA |
£15,000 (£250/month x £15,000) |
Debt written off |
£15,000 (£30,000 - £15,000) |
Fees |
£3,000 |
Amount available to your creditors |
£12,000 (£15,000 - £3,000) |
Debt written off |
£18,000 (£30,000 / £12,000) |
Debt written off |
60% (£18,000 / £30,000) |
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You will find a number of companies, especially on the internet, claiming that they can write off up to 75% of your debt. Whilst the words “up to 75% of your debt is written off” may be true, it is not the whole truth. We don’t hide behind the words “up to”. We have proposed IVAs with 80% of debt written off, but the norm is between 50-60%. We advise that you ignore companies who claim to write off up to 75% of your debt. |
Is an IVA service regulated by anyone?
Insolvency Practitioners are licensed to practice by one of the following bodies who ensure their compliance and regulate the service
- Association of Chartered Certified Accountants (ACCA)
- Institution of Chartered Accountants in England and Wales (ICAEW)
- Institute of Chartered Accountants Scotland (ICAS)
- Secretary of State for Business, Enterprise and Regulatory Reform (BERR)
- Insolvency Practitioners Association (IPA)
- The Law Society |
Can I finish my IVA early?
Yes, this is possible. If you wish to make a lump sum payment towards your IVA we can arrange a variation meeting with your creditors to offer it and to confirm any final settlement.
If you receive a ‘windfall’ payment (such as an inheritance) there is a clause in your IVA contract which states that you will be required to pay those funds into your IVA, which is only fair as your creditors agree to freeze interest and charges to allow you to write off a large proportion of your debt. |
What if one of my creditors does not agree to my IVA?
In order to have an IVA approved, the proposal needs to be accepted by 75% of the creditors voting (by value of debt owed). For example if you owe £40,000 and every creditor voted, then you would require £30,001 of your creditor votes to be in your favour.
If the creditor refusing to accept your IVA is owed more than 25% of your debt then your IVA proposal is void.
Insolvency Practitioners would not normally proceed with a proposal which is unlikely to get sufficient votes as this would have adverse effect on their own reputation. Therefore, if your Insolvency Practitioner agrees to progress your IVA proposal there is a good chance that it will be accepted.
If the creditor refusing to accept your IVA is owed more than 25% of your debt then your IVA proposal is rejected. Insolvency Practitioners would not normally proceed with a proposal which is unlikely to get sufficient votes as this would have adverse effect on their own reputation. Therefore, if your Insolvency Practitioner agrees to progress your IVA proposal there is a good chance that it will be accepted. |
If my IVA is rejected, how much do I owe you?
We specialise in IVAs and we are very successful in getting them accepted by creditors. Therefore we will cover all the costs of the risk of the very few rejections that occur. Therefore if your proposal is rejected you will not owe us anything. |
Can I cancel my IVA?
If you find for any reason that you simply cannot continue with your IVA at any point it can be terminated. Termination will mean that any funds received to date will be distributed to your creditors and they will be able to commence alternative debt recovery action against you. |
Will I still receive letters from my creditors?
You may receive some correspondence from Creditors while the IVA is being processed, however, once your IVA has been agreed and been in place for a few months you should not be contacted anymore. |
What is the minimum number of creditors required?
For an IVA you will have 2 or more creditors. |
I want to do an IVA but my creditors are already taking me to court. What can I do?
As soon as the IVA proposal is prepared all Courts will be notified which is usually enough to stop any legal proceedings. If this does not happen your Insolvency Practitioner will write to the Court and the creditors on your behalf. |
What will happen when my IVA agreement is over?
If the terms in your IVA proposal have been met, then your creditors have no further claim against you and all outstanding debts will be cleared. |
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| Secured Loans, Mortgages and Remortgages |
Please can you tell me what, exactly, a secured loan is?
Secured loans are generally tied to a major asset, which could be property. one of the advantages of a secured loan is the cost factor: they are cheaper than unsecured loans. A downside of it is the risk factor: you could lose your property should you be unable to meet the monthly payments on it.
Normally, clients apply for secured loans when they need a large amount of money. These amounts could range from, for example, £10,000 upwards and could be repaid over a long period of up to 25 years.
Although you do not necessarily need to have a great deal of equity in your property to secure the loan, you should have enough to cover the loan amount. It is also possible to have more than one loan or mortgage secured on your property. You would then need to inform all lenders of additional loans against the property.
Lenders feel secure in knowing that the loan is tied to your asset, which could, if there are defaults on the payment, be claimed as compensation. Although secured loans are easy to come by, many borrowers may be wary of applying due to this fact. There is a bright side, though: lenders would normally be sympathetic should you run into difficulty, and afford you some leeway, even if only for a short while.
The benefits are self-evident: it is much easier to obtain a secured loan, the Annual Percentage Rate (APR) is usually lower than on unsecured loans and secured loans have more flexibility on their repayment plans and terms.
Normally, the loan repayments are made through regular monthly installments. Loans that allow you to borrow and pay back at will, or flexible loans, are now more readily available than in previous years, though you could expect to get a slightly higher interest rate.
Decide if you mind whether your property would be tied to a loan when you need to choose between a secured and an unsecured loan. Even though unsecured loans are not tied to a property, you would still incur penalties for non-payment on the loan amount.
Set enough time aside to have your property valued. Secured loans could offer you a more flexible approach to solving your credit problems by consolidating all payments into a single monthly repayment. |
How do you receive my application, and what happens next?
We make use of a secure channel for all our loan and mortgage forms. You would fill in the form and once we receive it, one of our loan officers would then analyse your financial information. We base our decision to provide you with a loan or mortgage on factors such as your employment, what assets you have and your income category. We then start work on finding you the best suitable loan or mortgage provider. |
How much would you allow me to borrow?
Our loan scheme could allow you to borrow up to £250,000, depending of course on how much exactly you can afford to repay every month. The least you may borrow is £10,000 and we give you ample time to repay the loan. A typical repayment period is five years, though you could pay it off over a longer period, extended up to 25 years. |
There is little equity in my property. Do I still qualify?
Even if you may not have any equity in your property, you could still qualify with a loan. We have an extensive list of plans with which you are able to borrow up to 125% of your property’s value. It would of course be less the value of your existing mortgage balance. |
| I want to use the money to spoil my loved ones and myself. May I? Yes, you may! We do not place any restrictions on what you use the money for. You are in full control over it and may choose to spend it on anything you wish. Many of our valued customers use it to settle some or all of their existing debts, as this would reduce their monthly outgoing expenses to a single repayment. This would be a good idea if you are good at managing your finances, however, you could lose your property should you struggle to make repayments on your mortgage.
Another popular way to spend the money is to buy a new car or do home improvements. This could work in your favour, as the interest rate might be better than that of a personal loan or a car loan. Another bonus is that you could negotiate far better with cash in your hand! |
What would my loan cost me?
You will have to speak to one of our consultants or use our loan calculator, as we determine the loan’s total cost by the sum you borrow and the period over which you choose to repay it. |
What APR will you charge me?
This again depends on your personal circumstances, though the majority of our customers receive a rate that is less than 10% APR. |
I don't want anyone else to know about my application. Is your service confidential?
That is also fine! We treat all our loan applications with the utmost confidentiality. If you do not want us to contact your employers, bank or other third parties, we won’t. |
Would my employer need to know I am applying for a loan?
If you can produce pay slips and/or a P60, we would not need to contact them. We need your consent to contact any third party. If you struggle to find a pay slip, we might need to contact them to confirm your employment, how long you have been in their employ and what your annual salary is. They need not know the exact details of your loan enquiry. |
The last couple of years have been difficult. Could you still help me?
We have dedicated agents who would be happy to assist anyone, especially those who really need the help. If you have had difficulty in the past, we would endeavour to help you with loans, which could, if paid promptly, boost your credit score greatly. County Court Judgements, arrears and poor credit ratings may not be the end of your financial life story. We could even offer select clients an alternative interest rate. |
What happens if I miss a payment?
We have insurance protection on certain plans for the possibility of you becoming ill or redundant. These would be subject to your status, so you would need to ask us for full details. |
What happens if I want a second loan a year later?
If that happens, you come and see us! Depending on how well you maintained your original payments, we might be able to assist you further. Give us a call as soon as you have that sneaky suspicion that you need more funds and we will gladly give you a quotation. |
Some extra cash came my way unexpectedly. May I finish the loan earlier?
Yes, you may. This would actually be to your advantage. We will calculate the outstanding balance based on the Consumer Credit Act 1974, though it might fall outside the scope of this Act, which could mean you are subject to an early repayment charge by the lender. |
I am a business owner. Am I still eligible?
Why not? If you could supply us with two year’s worth of accounts, we could arrange a loan, though that is not strictly true: we could assist you even if you do not have trading accounts. |
What happens if I move house?
If we secure a loan on your property, it will pay itself off from the proceeds of the sale. The possibility to transfer it to your new property does exist. We can discuss this in greater detail when you want to move and advise you on your options. |
I only recently started at my new employer. Do I still qualify?
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lthough we normally prefer to see three consecutive pay slips, we could still arrange a loan without these. |
Could I qualify even though I am a new homeowner?
That should be fine, though we may have to refer you to a private rent reference. |
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| Bankruptcy |
What is the definition of bankruptcy?
Individuals who are unable to meet all of their financial commitments as they fall due, or whose liabilities exceed their assets, may apply to Court to be declared bankrupt. Alternatively a creditor who is owed £750 or more can petition for a person’s bankruptcy.
Bankrupts who have assets that can be released for the benefit of their creditors are assigned a trustee who will sell their assets and distribute the funds to the different creditors. Once this process starts, creditors will be unable to claim anything else from you. |
How does the bankruptcy process work?
If you want to file for bankruptcy, you have to file a Bankruptcy Petition (Debtor's Petition). Alternatively, any of your creditors can file a Bankruptcy Petition (Creditor's Petition) against you if they are owed £ 750 or more.
Once the bankruptcy petition has been filed, a Court date will be set for the initial hearing to see if a Bankruptcy Order should be made. You will then be declared bankrupt if the Court deems it appropriate. |
Where is the bankruptcy order made?
The same Court where the Bankruptcy Petition was filed will issue the Bankruptcy Order. Normally, these Petitions are filed at a County Court near to where you live and work or at the High Court. |
What are some of the effects of bankruptcy?
- The Trustee controls all of your assets, including your home
- You cannot obtain credit of more than £ 500 without disclosing your bankrupt status
- You can only conduct business in the name in which you were made bankrupt
- You cannot be involved in forming, managing or promoting a company without the court's permission
- There are certain public offices that you cannot hold
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Is bankruptcy the right decision for me?
Before considering bankruptcy, you should investigate your options and speak to a qualified Insolvency Practitioner.
Declaring yourself bankrupt is a huge step and the decision should not be taken lightly. There are other options available to you. Just call one of our advisors now and they will discuss your current financial situation with you and help you to find solutions to take steps to resolving your debt problem. |
I have a demanding career and cannot afford to lose my job.
This depends on the industry you are in; members of a professional body may be subject to certain restrictions so you should check the Terms of Employment in your contract for a definite answer. |
I don't want to lose my home. May I keep it?
There is always the possibility that your home may be sold to pay off your debts, so always seek expert advice. |
What are the consequences of going bankrupt?
Do not see bankruptcy as the easy way out. There are many consequences to declaring oneself bankrupt, all of which need to be carefully considered, such as:
- The social stigma: your details are published in a local newspaper.
- Future credit: applying for credit or opening a bank account may be difficult.
- Your career: there are a number of careers that exclude bankrupts, or even discharged bankrupts.
Do consider carefully before doing anything. Always seek professional advice |
What other options do I have besides bankruptcy?
There may be a number of alternatives to consider. IVAs can write off a large portion of your debt and you make monthly repayments, typically over a period of 60 months.
A Debt Management Plan may be another option whereby you only pay back each month what you can realistically afford.
Contact us for more details and we will advise you what your options are and whether you can avoid bankruptcy. |
Can I still have a bank account?
According to insolvency legislation there are no rules to stop an individual who has become bankrupt from holding a bank account. However a person who has been declared bankrupt should inform their bank or building society about this change in their circumstances. The bank or building society may add some conditions of usage to the operation of your accounts depending on their own terms and conditions. You certainly should not be requesting any lending or overdraft facility whilst in this situation. |
If I am declared bankrupt, can I still work?
If you have been declared bankrupt you can still be self-employed or be employed. You have to ensure that you follow the rules imposed by bankruptcy and don’t obtain any credit higher than £ 500 without informing the lender that you are an undischarged bankrupt. Also, if your salary more than meets your household needs the Official Receiver could request an Income Payments Order (IPO). |
How long does it take before I am discharged from bankruptcy?
If you were declared bankrupt after 1st April 2004, you will normally be discharged one year from the date that the Bankruptcy Order took effect. |
Can you explain what an annulment of a bankruptcy order is?
An annulment of a Bankruptcy Order is a process whereby a court can return you to the position you were at before your bankruptcy, and your status is as if the bankruptcy never occurred. |
At what point can I apply for an annulment?
Annulments can be made at any time if you meet with any of the following criteria:
- If the Order to declare you bankrupt should not have been taken because of processes and procedures not being followed correctly when the Order was issued.
- You have managed to clear all of your bankruptcy debts and any associated costs have been paid or have been guaranteed and approved by Court.
- You have taken out an IVA (Individual Voluntary Agreement) therefore making an agreement with any creditors to pay off all or a proportion of your debts.
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What does 'discharge from bankruptcy' mean?
Being discharged from bankruptcy is the procedure whereby you are released from the constraints of bankruptcy and you are freed from the majority of debts owed at the time when you were declared bankrupt. |
If I am declared bankrupt does this mean that I will still have to repay any outstanding student loans I have?
Since 1st September 2004 student loans are exempt and cannot be included in your bankruptcy. The repayment of the student loan will be enforced according to its terms and conditions and it is the responsibility of the individual to repay this in full.
If you were declared bankrupt prior to 1st September 2004 you may still have to make arrangements for the full repayment. The Official Receiver handling your case should clarify these matters. |
If I live abroad, can I make myself bankrupt in England?
You can. If you are residing in any other EU state, with the exception of Denmark, you can make yourself bankrupt in the UK if you can demonstrate to the Court that your main concern is based in the UK. |
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